Apple hat mit seinen Stores eine neue Vorgabe für Filialen aller Art errichtet. Das lesenswerte E-Book erläutert die Hintergründe des Erfolgs und ist sicherlich auch für Banker interessant.
Go behind the scenes of Apple Stores in this new eBook by former Apple Exec Steve Chazin and learn the techniques Apple uses to delight their customers. Learn strategies and techniques Apple uses to delight their customers and see how it almost didn’t happen.
What Retail Banking Can Learn From Apple Stores
Apple Stores have shattered metrics and changed the face of the retail industry forever – and the banking industry has taken notice. Bank of America and others have revamped their customer experience based on the Apple model. Go behind the scenes of Apple Stores and learn techniques Apple uses to delight their customers.
Quelle: timetrade
Das E-Book „The Secrets of Apple’s Retail Success“ kann hier heruntergeladen werden.